Frequently asked questions: Your locksmith queries answered.
What's the cost of your locksmith services?
Our services are both affordable and transparent. For an exact quote, please call us at 01372 632 073. If providing a quote over the phone is not possible, we can visit your location to give you an exact price.
How soon can you come to do the work?
We aim to be at your door within 30-60 minutes (within the hour) for all locksmith emergencies. If it isn't an emergency, we can schedule a convenient time that works best for you.
Are there other locations you cover?
We offer 24/7 locksmith services to residents and businesses in Epsom and all surrounding areas.
Do you offer car locksmith or auto locksmith services?
We appreciate your interest but do not provide car or auto locksmith services. Apologies for any inconvenience caused or time wasted.
I'm in an emergency; how quickly can you be here?
We prioritise all jobs, especially emergencies, and can be at your door within 30-60 minutes. Our dedication extends round-the-clock; we operate 24/7 to assist anyone needing emergency lockout help.
Are all your locksmith services insurance-approved?
Absolutely. We ensure that the locks and locking systems provided meet British Standards and are insurance-approved. This way, you can be confident in the security and quality of the work done.
What measures are in place for COVID-19 safety?
The safety of our customers is paramount. We adhere to all recommended guidelines. At your request, we are happy to wear a mask, maintain a safe distance, and ensure that our hands and tools are regularly washed and sanitised. Your safety and peace of mind come first.
Can you assist with smart home lock installations?
Yes, we're well-versed in modern lock technologies. I can provide installations and guidance on smart home locks to enhance your home's security.
What if my lock is rare or antique?
With years of experience, we have encountered various locks, including rare and antique ones. We can assist with repair, replacement, or any service you might need, always handling your items with utmost care and expertise.
How do I know I can trust your services?
Your trust is vital to us. We've built our reputation on transparency, professionalism, and a commitment to excellence. All our services are not only up to industry standards but also promise reliability and customer satisfaction. You can also refer to video testimonials or Google reviews from satisfied clients for added assurance.
Whatever your lock-related needs or concerns, we are here to provide expert guidance and high-quality service every time.